The business recovery and performance growth workshops delivered on behalf of SMBC by The Retail Group will provide practical support and ideas to help local businesses. The workshop will look at how you have re-opened safely and will then move on to exploring how to increase revenues and performance. There will be lots of opportunities to ask questions and receive advice and ideas for any particular issues you are currently facing. Topics include current customer behaviour, how to expand customer services and how to attract new customers. The workshops also explore opportunities to create impact, improve promotions and collective activity with neighbouring businesses.