Discipline and Grievance issues can wipe the smiles off any faces. This interactive training programme will provide essential skills for your managers and supervisors.
Don’t risk getting it wrong!
Tribunals can award basic payments up to £14,250 plus compensatory claims up to £78,335 and further amounts for employer failure to comply.
The average cost for an employer to defend themselves at tribunal is £8,500 and three fifths of claims are settled due to high costs; average settlement is £5,400. (Source: British Chambers of Commerce. August 2015)
Do your supervisors and managers know
• The procedures they need to use to support them in staff management?
• What to do and when to do it?
• How to take the heat out of a situation?
• How to improve staff performance?
• What constitutes unfair dismissal?
Covering both legislation and required process this course is suitable for supervisors,managers and HR staff.