Designed to develop an understanding and ability to be able to manage stress and conflict in your own organisation, as a practising or potential manager. I
It also allows you to consider the effectiveness of your own organisation in dealing with workplace stress and conflict.
Delegates will learn:
- How to evaluate the effectiveness of your organisation in recognising workplace stress and conflict and providing necessary support mechanisms
- Methods to manage stress within the workplace
- Health and safety legislation
- The main causes of and ways to resolve conflict and interpersonal friction
- The symptoms and impacts of stress and the implications/effects of stress for individuals and organisations