This seminar gives an overview of the Discipline and Grievance procedure but focuses on where Supervisors, Team Leaders and First Line Managers should be getting involved – at the informal and verbal stages of the process.
Attendance on this seminar ensures that Supervisors, Team Leaders and First Line Managers are stepping into the process early and “nipping problems in the bud” thus stopping issues having to be passed “up” the organisation and formal action having to be taken.
Topics Covered:
- Concerns about discipline and grievance
- Why are discipline and grievance procedures needed?
- The detail
- The process
- How can you achieve success?
By the end of the Seminar, delegates will be able to:
- Identify the key stages of Discipline and Grievance procedures
- Recognise when the “Nip it in the Bud”
- Carry out initial informal verbal interviews regarding conduct and capability issues using a wide range of key communication and interpersonal skills
- Keep accurate records of any Discipline and Grievance issues they have been involved in
Presented by Clearer Thoughts