Online Webinar.
Learn how to create a lasting positive impression on your customers from the very first interaction!
In just 30 minutes, Rhian Hathaway will give you the best tips on how to create the best first impression to set the tone for future relationships and influence customer satisfaction and loyalty.
Discover the practice of and psychology behind customer interactions and how you can utilise the skills you will learn to turn a positive first interaction into a lasting customer relationship.
By the end of this workshop, you'll have a toolkit of techniques to create exceptional first impressions, foster trust, and build strong customer relationships.
This event is exclusively for Blaenau Gwent businesses and/or Goldworks members.