This insightful webinar will help you to make the impossible possible through process innovation. Process innovation is the most overlooked area of innovation, yet the pioneering technologies that are driving the ‘fourth industrial revolution’ represent a huge opportunity for any business, large or small, to deliver disruptive levels of performance and profitability. The webinar will explore how the best businesses instil a mindset and create the drivers for process innovation where their employees push the boundaries of what’s possible. We will explore how businesses have delivered exemplary performance through the eradication of traditional hierarchies and introduction of contemporary structures, where everyone works in unison to delivery an exceptional end to end journey that leaves the customer thinking WOW!
What you will learn/takeaway:
- How process innovation and technology is allowing businesses to deliver enviable levels of service and experience to their customers.
- Challenge traditional thinking on how businesses are structured through an exploration into how customer focused process innovation has changed boundaries.
- Focus on the technologies that are driving process innovation and how that could be adopted by your business.
- Explore how you can embed a mindset in your organisation that will make the impossible, possible!
- A thought provoking look over the horizon to gain insight into the key trends and technologies that are driving the next wave of process innovations.
- Introduction to some tools and techniques that you can take away and start using in your business to catalyse process innovation.
About the speaker:
Mark is an experienced business consultant and company Director. He is an innovation and software specialist who has shaped the development of the Winning Moves software suite and championed the importance of technology and data in business to improve productivity. His work has included developing and managing numerous best practice, innovation and enterprise development programmes in the UK and overseas, including driving the creation of more than 40 benchmark centres around the world. He has a passion for working directly with businesses, particularly on strategy development, driving innovation and using technology to positively influence performance.
Who should attend:
Businesses interested in innovation.
This webinar is delivered by the Business Gateway Growth Hub and is part-funded by the European Regional Development Fund. Places are limited and priority will be given to trading SMEs based in Leicester and Leicestershire