How to Use Social Media to Effectively Engage, Convert and Retain Customers.
Social Media is an important tool for SMEs but getting your Hospitality or Retail business noticed can take some extra effort.
Whilst most have a social media presence in some way, shape or form, only some succeed at creating a thriving and engaged community of followers who convert into customers and brand advocates.
In this Linkedin, Twitter, Facebook, Instagram and Search Engine Insights Masterclass, Simon Shepherd of Client Marketing will show you how to enhance your brand and stand out from the crowd on Social Media.
Completing this Masterclass Workshop will help you:
- Learn the latest social media skills and tactics
- Fully integrate social media into your sales and customer service strategy
- Increase engagement with your customers, creating community and increase customer retention
- Respond to reviews in a meaningful way and increase your revenue at the same time.